Patient Services Representative

Patient Services Representative How you will contribute

• Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
• Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
• Collects and posts co-pays, deductibles and past‑due patient balances at the time of service.

• Comprehensive Benefits
  :
  Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO
  :
  Life, accident, critical illness, hospital indemnity insurance, short‑and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth
  :
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being
  :
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development
  :
  Ongoing learning and career advancement opportunities.

• Education:
  
  High School Diploma or Equivalent Required.
• Preferred Minimum
  
  Work Experience:
  
  2 years Medical Office experience Preferred. Experience with Medical Referrals Preferred.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Certifications:
  
  BLS certification from the American Heart Association (AHA) or American Red Cross (ARC).

EEOC Statement:

UP Health
- Portage is an Equal Opportunity Employer. Marquette General Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.