Pediatric Medical Assistant

CCIEC is a non-profit, human services agency dedicated to serving the most vulnerable. Every year, thousands of lives are transformed through the organization’s programs. Located in Michigan’s capital and with a combined experience of over 130 years of service to the community, CCIEC is proud to have forged relationships with community partners of almost every creed. CCIEC’s work is carried out by more than 150 employees, and we welcome those passionate about serving others to join us on this journey of providing help and creating hope.

If you have the desire to be engaged in your community and impact the lives of children, individuals, and families in need, CCIEC is the place for you! Offering a variety of careers, we are an equal opportunity employer.

The Pediatric Medical Assistant position fills many essential roles for the clinic to function effectively. Responsibilities include direct patient care, effective communication between coworkers, coordination between patients and resources, and more.

• Provide direct patient care under the direction of the Health Care Providers and/or Medical Director, including but not limited to: EKGs, injections/immunizations for children and adults, visual and audio tests, chaperoning during sensitive exams, assisting provider during minor procedures, fill in for front desk as needed and more
• Appropriately chart all necessary patient information in the EMR
• Identify critically ill patients that need immediate attention and inform a provider
• Assist providers with patient follow-up and other necessary tasks in the best interest of the patient
• Keep all exam rooms stocked and clean
• Ability to use all aspects of Michigan Care Improvement Registry (MCIR)
• Have a full working knowledge and understanding of the Vaccines for Children (VFC) program
• Deal with all paperwork in appropriate fashion (scanning, filing, faxing, etc.)
• Proper use of all lab equipment and lab tests
• Obtain all patient communication and direct to appropriate parties according to timelines set by clinic protocol
• Prepare and administer vaccines correctly based on the vaccine’s indications.
• Performs all other duties as assigned
• Responsible to the Family Health Center Office Manager, Lead Medical Assistant, and Medical Director

• Education: High School Diploma
• Experience: Minimum of 1 year working in a medical office providing direct care to pediatric patients OR have up to date Medical Assistant Certification
  • Excellent patient relations skills including strong verbal and written communication
  • Critical thinking and problem-solving skills
  • Compassionate and able to work with clients from various backgrounds
  • Medical knowledge to understand medical procedures and medical language
  • Ability to multitask and work well in a team
  • Ability to work well under pressure
  • Fluent in English, bilingual in Spanish (preferred)
  • Must act in an ethical manner, in compliance with all CCIECC policies and relevant laws
  • Must be proficient in obtaining newborn, infant, and toddler’s vital signs
• Required Licenses, Certifications, and Training
  :
  Up to date Medical Assistant Certification preferred

• Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
• Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
• Solution-Oriented Problem Solver
  :
  Proactively identifies challenges and develops practical, innovative solutions to address them
• Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
• Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission

• This position is on-site and may not be eligible for remote work
• Ability to work a flexible schedule between 7:45 am and 5:30 pm.…