Receptionist, Healthcare

• Location 135 Lake St.,Roscommon, MI, 48653,United States
• Job Category Clerical, Receptionist, Full time in Roscommon
• Employee Type FT Non-Exempt
• Manage Others No

Assist all patients/visitors.

Check in patients while collecting all necessary patient demographic information.

Collect/Update all needed patient documentation

Assist patients with completion of all documentation.

Provide the best patient care at all times .

Other duties as assigned by the Non-Clinical Manager

Greeting patients/visitors with a friendly smile/welcoming voice as they enter/exit facility

Collection of payment-Handling of cash drawer/balancing at end of each shift

Being available for all shifts-3 shifts: 6:30am, 7:00am and 8:30am. (closer stays until last patient leaves)

Multitask and problem-solving skills.

Deal with any issues that may arise/handling situations as first point of contact

Knowledge of the facility and different services that are offered.

Frequently required to physically aide patients

Must be able to lift 50 lbs

Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death

Overall vision is necessary; including reading, depth perception, close-up work and must have a peripheral field of vision.

Hearing and speech on the phone as well as in person are necessary

Must be able to communicate verbally in person, on the phone and in writing

Frequently required to sit/stand/walk for extended periods of time

Some exposure to blood borne pathogens and other potentially infectious material.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance

High School Diploma or GED

Knowledge of m edical terminology

The work environment, physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Overall dexterity is required including frequent handling, reaching, grasping, ability to address multiple complex problems simultaneously without loss of efficiency or accuracy.

Constantly required to sit/stand/walk for long periods of time, ability to learn, remember, focus, categories, and integrate information for decision making, problem-solving and comprehending .

Works in an office in a clinic environment with minimal exposure to noise, temperature discomfort and lighting inadequacies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are looking for a dedicated and detail-oriented individual to join our team as a receptionist. In this role, you will be the first point of contact for patients and visitors, playing a vital role in creating a professional and welcoming environment. Your effective communication skills, accuracy in record-keeping, and ability to navigate insurance requirements will be crucial in delivering seamless patient care and support.