Clinical Care Coordinator - University of Michigan Health - Sparrow Hospital

As a Clinical Care Coordinator, you play a vital role in our mission to improve lives. Through efficient coordination of patient care and check-in/check-out flow, administering and coordinating referrals and service authorization process, rooming duties and other clinic front desk activities you ensure our patients get the care they need. At Vituity we know the impact you can have.

At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

• Facilitate the efficient flow of the department to include the following duties:
  • Facilitate patient flow in the department.
  • Assist with calling patient families.
  • Assist with calls to clinics and other hospital facilities.
  • Assist with taking messages and directing messages to the appropriate person in the department.
  • Walk service dogs.
  • Respond to nurse call lights and then inform the appropriate staff of patient’s needs.
  • Provide comfort items to patients (water, blankets, etc.).
  • Stock non-medication supplies in the department.
  • Assemble urine collection kits.
  • Organize nutritional supplies, linen carts, equipment, and utility rooms.
  • Organize equipment and utility rooms, notify staff of any faulty equipment.
  • Assist with cleaning rooms after each patient is discharged.
  • Retrieve wheelchairs and return to appropriate locations.
  • Provide wheelchair assistance.
  • Transport specimens to lab if needed.
  • Call lab/radiology to inquire about lab results.
  • Communicate with RN regarding patients ready for DC, that all results are completed and patient ready for re-evaluation.
  • Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
• Assist staff and patients with the following duties upon formal training:
  • Assist with patient transport.
  • Weigh patients.
  • Take patient vital signs.
  • Reconnect patients to telemetry monitoring and pulse ox.
  • Patient sitter.

• High school diploma or GED equivalent required.
• Pre-med or nursing related courses preferred- upper division Anatomy or Physiology is a plus.
• Knowledge of medical terminology is preferred.
• Experience with Electronic Medical Records (EMR) is preferred.
• Strong writing skills; legibility and spelling proficiency required.
• Solid computer skills; experience with EMR is a plus.
• Quick and accurate typing speed.
• Professional demeanor with strong interpersonal and communication skills.
• Excellent organizational skills.
• Knowledge of facility and OSHA safety rules and procedures.
• Knowledge of HIPAA regulations.
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual.

• Level I Trauma Center and Comprehensive Stroke Center.
• 75-bed main Emergency Department plus 20 fast track.
• Annual…