Hospitality Coordinator, Coffee Team; Cascade

Hospitality Coordinator, Coffee Team (Cascade)

Ada, MI, US

Ada Bible Church is looking for a part-time Hospitality Coordinator who is passionate about delivering friendly, warm, and welcoming guest experiences for everyone who enters our doors. Hospitality is core to what we do at Ada Bible Church, and we strive to show guests they are cared for beyond just a generic welcome. We hope to show guests they can belong to a community who genuinely loves people and loves Jesus.

• Create a warm and welcoming, guest-focused environment at the Cascade campus, with speical attentiveness given to the first time guest.
• Recruit, train, and develop new hospitality volunteers.
• Coach hospitality volunteer team leads as they train and mentor new volunteers.
• Manage and distribute volunteer rotations and maintain volunteer schedule.
• Ensure Coffee Team volunteers have the tools and resources necessary to carry out hospitality.
• Collaborate with Event Services and ministry teams to plan and prepare for major campus ministry events.
• Ensure all Coffee Team volunteers feel valued (praying as a team, one-on-ones, etc.).
• Coordinate hospitality for weekend services and events held at an assigned campus and central events.
• Manage coffee bar inventory.
• Enter information into ROCK (database) or other designated management program(s).
• Collaborate with Hospitality Director and other Coordinators to continuously share improvement ideas & effectiveness/quality of hospitality.
• Attend team meetings and all-staff meetings.
• Complete or participate in assigned projects for the advancement of the guest experience.

• You naturally lead with hospitality as you interact with others.
• You know how to create excellent guest or customer experiences.
• You enjoy leading others to accomplish goals.
• You are a clear communicator, both verbally and in writing.
• You are organized, efficient, and attentive to details.
• You are a committed Christian who exhibits a thriving relationship with Jesus.
• You have earned a high-school diploma or GED.
• You are available to work most weekends as well as a couple days during the week.