Concierge

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world‑renowned, five‑star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement.

Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one‑of‑a‑kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century.

This seasonal role is for Domestic Applicants. Our 2026 season runs from April to October.

Housing and meals are available at $19.50 per day.

We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

• Previous experience in a customer service or hospitality role
• Excellent communication, problem‑solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus

• Multiple tiers of medical coverage
• Dental and vision coverage
• 24/7 tele‑doc service
• Free maintenance medications
• Pet insurance
  
  Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401(k) match

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.