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Dual Hotel Manager

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Concord Hospitality Enterprises
Full Time position
Listed on 2026-07-21
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 79000 - 99000 USD Yearly USD 79000.00 99000.00 YEAR
Job Description & How to Apply Below

Description

Concord Hospitality is seeking a dynamic Dual Hotel Manager to lead a high‑performing hotel team and ensure exceptional guest experiences, operational excellence, and financial success. This role serves as the liaison between the hotel brand, owners, and Concord, while representing the hotel in the community and driving results across all departments.

Responsibilities
  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.
  • Hire, mentor, and lead a winning hotel management and associate team.
  • Support the sales and marketing team to maintain competitiveness in the market.
  • Drive Guest Satisfaction Scores (GSS) and ensure consistent service excellence.
  • Oversee hotel operations to achieve financial targets and operational goals.
  • Maintain compliance with brand standards, budgets, and operational deadlines.
  • Act as the hotel’s “face” in the community, networking with city officials and stakeholders.
  • Facilitate brand training, meetings, and other operational initiatives.
Qualifications
  • Prior General Manager experience required, Hyatt and Marriott experience strongly preferred.
  • Proven experience leading hotel teams to outstanding results.
  • Strong sales, networking, and relationship‑building skills.
  • Track record of driving guest satisfaction and operational performance.
  • Hands‑on leadership style with a focus on financial results.
  • Comprehensive knowledge of hotel operations and best practices.
Benefits
  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long‑term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord‑managed hotels
  • Training, development, and career advancement opportunities

Salary Range: $79k – $99k

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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