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Guest Experience Specialist - Front Desk

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: CP Lansing - Red Cedar LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Concord Hospitality is seeking a Front Desk & Guest Care Associate to greet guests, assist with check-in/check-out, and ensure a warm, welcoming experience. You’ll post charges, handle transactions, and share information about hotel programs and promotions.

This on-site role supports a busy front desk team in delivering outstanding hospitality daily. The ideal candidate is friendly, proactive, and reliable, with strong communication skills and a genuine passion for guest service.

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