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Guest Services Specialist - Check-In & Reservations

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Hilton Garden Inn Lansing West
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19000 - 28000 USD Yearly USD 19000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Specialist - Check-In & Reservations Hero

Hilton Garden Inn Lansing West is seeking a friendly Guest Service Agent to welcome guests, manage check-ins and check-outs, secure payment, and verify billing while upholding brand standards. You will assist guests with reservations and requests, ensuring accuracy and a positive experience.

You will anticipate guest needs and contribute to exceptional service through timely, professional interactions in a hotel environment.

This posting is for the Guest Services Specialist - Check-In & Reservations Hero role at Hilton Garden Inn Lansing West, based in Lansing, MI, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Lansing, MI, United States.

This opportunity is part of our work in Other.

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