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Guest Experience Specialist: Check-ins & Reservations

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Peachtree Group
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 42000 USD Yearly USD 36000.00 42000.00 YEAR
Job Description & How to Apply Below

Peachtree Group in Lansing, MI is seeking a Guest Service Agent to handle check-ins and check-outs, secure payments, verify and adjust billing, and assist guests with reservations and requests. You will do so in a friendly, professional, and timely manner while upholding brand standards.

This role requires anticipating guest needs and exceeding expectations, delivering creative solutions to ensure exceptional service and guest satisfaction, and collaborating with team members to uphold quality

The Guest Experience Specialist:
Check-ins & Reservations position in the Sales, Other field is open for applications.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 36.000 - 42.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience Specialist:
Check-ins & Reservations role in the description above.

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