Emerging Talent Development Specialist

Job Purpose

The Emerging Talent Development Specialist supports a culture of early career growth and development across the enterprise. This individual facilitates enterprise professional and career development workshops, new associate onboarding, and career development programs (CDPs). The Specialist helps associates achieve their career goals by engaging them in professional skills development workshops, rotational programs, and on-the-job assignments. They support associate career exploration through coaching conversations, resume reviews, mock interviews, and explanations of the transition to full time.

The Specialist has a broad understanding of Jackson functional areas, entry and intermediate roles, and the required skills necessary for success. They support Jackson's internal talent pipeline for entry and intermediate level positions and work alongside Talent Acquisition and business leaders to build and maintain relationships with universities, colleges, clubs, community partners, and organizations.

• Execute the early career development strategy by facilitating and building content for in‑person workshops, experiential learning, online sessions, assessments, and other learning collateral.
• Support the planning and execution of new hire onboarding.
• Support the creation of curriculum, courses, materials, and assessments for Jackson’s Career Development Programs.
• Support the administration, facilitation, and assessment of emerging talent development programs, leveraging departmental processes, tools, and techniques.
• Promote and highlight available learning opportunities, executing the communication strategy.
• Understand the various sets of knowledge and skills within the talent pipeline to help early career associates align their career goals with potential opportunities.
• Identify high‑potential emerging talent and connect them with Talent Acquisition for special projects and advancement opportunities.
• Coach early career associates to prepare them for the next step in their career journey by facilitating programs and workshops and/or providing individualized guided support.
• Participate in meetings, projects, and other working sessions to help solve problems, align viewpoints, gather data, and deliver results.
• Foster a culture of customer service excellence, high performance, professionalism, and career development.
• Represent Jackson, both internally and externally, as a sponsor and advocate.
• Engage with Jackson talent partners, such as universities, colleges, clubs, and organizations to identify and attract talent for Jackson.
• Identify potential risks and escalated appropriately.
• Perform other duties and projects as assigned.

• Knowledge and understanding of Adult Learning Theory, workplace culture, and management and HR practices.
• Understanding of instructional design with a demonstrated ability to develop and deliver training.
• Strong facilitation skills, including the ability to leverage facilitator skill and experience, associate knowledge, and participation to maximize impact.
• Ability to identify talent within the Strategic Support Program.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with the ability to communicate effectively across all levels within the organization and with external customers.
• Ability to adapt in an ever‑changing environment.
• Strong decision‑making skills that can be applied in a fast‑paced environment.
• Strong problem‑solving skills that include the application of business acumen and common sense.
• Exceptional time management and prioritization skills to meet project deadlines.
• Ability to accept and continuously implement change.
• Ability to work beyond core business hours as necessary.

• Bachelor’s Degree in a business‑related field or equivalent experience required.
• 2+years of demonstrated experience in facilitating and/or creating onboarding, professional, or career development programs required.
• 1+year of related experience in coaching and/or associate development required.
• Insurance or financial services industry experience preferred.

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