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IT Support

NOC Technician: MSP Incident Response Pro

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Convergence Networks
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A leading managed services provider in Lansing is seeking a NOC Technician to manage alert responses and ensure the stability of client infrastructure. Responsibilities include triaging and troubleshooting alerts, communicating with clients, and documenting activities. The ideal candidate will have 1-3 years of IT operations experience, familiarity with RMM tools, and strong problem-solving skills. Competitive benefits and opportunities for growth are offered in a vibrant company culture.
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