Technical Writer – ADA Compliance

Overview

We are seeking an experienced Technical Writer to support accessibility-focused documentation initiatives. This role centers on reviewing and updating published documents and web content to meet ADA WCAG 2.1AA standards
, establishing documentation best practices, and training internal teams on compliance processes.

The ideal candidate has strong technical writing experience, accessibility expertise, and the ability to lead documentation standards across cross functional teams.

• Review and update documentation for ADA WCAG 2.1AA compliance
• Establish accessibility documentation standards and best practices
• Train internal staff on compliance and writing standards
• Work closely with web teams and accessibility review groups
• Produce user guides, reports, manuals, and operational documentation
• Maintain documentation libraries and templates
• Identify and prioritize documentation gaps
• Ensure consistent terminology and messaging
• Track progress and report status regularly

• 4+ years general technical writing experience
• 2+ years reviewing documentation against standards
• Experience identifying and prioritizing documentation gaps
• 1+ year ADA WCAG 2.1AA focused work
• Experience using accessibility tools (Microsoft/Adobe checkers)
• Experience mentoring teams and delivering training

• Clear written and verbal communication
• Accessibility compliance knowledge
• Collaboration with cross-functional teams
• Location: Lansing, Michigan (Hybrid – onsite 2 days/week)