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IT Help Desk Technician – User Support & Troubleshooting

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Frankenmuth Insurance Company
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading insurance provider in Michigan is seeking a dedicated Help Desk Technician to assist with software and hardware issues. The role includes investigating user problems, logging calls, and providing solutions. Candidates should have a relevant certificate and experience in troubleshooting. This position involves working directly with users to ensure effective resolution of technical issues, alongside documenting their activities and managing technical inventory.
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