Programmer Analyst - Senior

Data Warehouse Business Analyst / Reporting

Eligibility group is responsible for public assistance programs that provide essential support to individuals and families across client places. The Eligibility Data Warehouse Team plays a critical role in ensuring accurate and timely data is available for eligibility determinations, reporting, and program management.

• The Business Analyst will serve as a liaison between business stakeholders and technical teams, ensuring accurate data analysis and reporting using SQL‑based tools.
• The role focuses on understanding business needs, translating them into actionable reporting requirements, and creating ad hoc queries and dashboards to support decision‑making and compliance with federal and state requirements.

• Collaborate with client program staff and technical teams to gather and document business requirements.
• Assist stakeholders in defining reporting/ETL requirements and provide guidance on data interpretation.
• Perform data quality checks and troubleshoot reporting issues to ensure accuracy and compliance.
• Support ongoing enhancements and integrations related to data reporting and analytics.
• Participate in process improvement initiatives, gap analysis, and change management activities.
• Provide training and technical support to end users for reporting tools and processes.
• Assist in differentiating between defects and new requirements.
• Develop training content.
• Design, develop, and implement test plans for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.
• Participate in artifact reviews with peers, system specialists, Enterprise Security and other client entities to ensure IT solutions adhere to client and agency policies, standards or guidelines.
• Identify security requirements and standards.
• Develop and execute ad hoc SQL queries to extract, analyze, and validate data.
• Create and maintain reports and dashboards using SQL‑based tools to meet reporting needs.

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Hybrid