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Statewide Telephony & Call Center Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Technogen
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading IT services company in Michigan seeks a Telephony Project Lead to provide consultation and expertise to state agencies regarding call center operations. You will manage the development and implementation of telephony systems while collaborating with diverse teams. Ideal candidates will have knowledge of telephony technologies, specifically Avaya and Cisco platforms, and possess excellent communication skills to facilitate effective project outcomes.

This position requires the ability to analyze data and work independently under pressure.
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