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IT Support HelpDesk/Support Technical Support

Senior IT Service Desk Specialist — Federal, Advanced

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-04-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technology consulting firm in Lansing, Michigan is seeking a Customer Service Representative, Senior to provide advanced technical support for users in a federal environment. This role involves owning complex incidents, troubleshooting operating systems and productivity tools, and creating documentation. The ideal candidate has 5–8 years of experience in IT support, a relevant degree, and the ability to work under security clearance requirements.

Competitive compensation is offered, reflective of experience and qualifications.
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Position Requirements
10+ Years work experience
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