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Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-05-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Specialist, IT Consultant
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Problem Manager, Mid, to oversee the lifecycle of problems in IT services. This role will lead structured investigations, prioritize problems based on impact and urgency, and coordinate with technical teams to ensure the stability of mission-critical systems.
The ideal candidate will possess a bachelor’s degree in a related field and have 4–7 years of relevant experience. Strong problem-solving skills and the ability to obtain a Secret clearance are essential.
The compensation range for this position is $99,300 - $140,737, influenced by various factors such as location and experience.
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