More jobs:
Senior Director, Level 2 Support & AI Ops
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-05-22
Listing for:
Eliassen Group
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
IT Project Manager, Systems Engineer
Job Description & How to Apply Below
Eliassen Group is hiring a Sr. Director – Level 2 Support Engineering Engagement Leader to oversee operational stability and transformation of enterprise payments in a Managed Services model. This remote role emphasizes resilience, AI-enabled incident management, and optimizing operations to enhance client satisfaction and service reliability.
Candidates must have strong experience with enterprise payments, automation, and stakeholder management. The position offers a competitive salary ranging from $200,000 to $220,000 a year, along with comprehensive benefits for W2 employees.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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