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IT Project Manager IT Consultant

Escalation & Process Improvement Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Process Improvement & Automation Lead in Lansing, Michigan. This role involves owning the enterprise escalation and service-recovery processes, driving continuous improvements in workflows, and leading an IT team. Candidates should have 4–6 years of IT experience, a relevant Bachelor's degree, and strong skills in problem-solving and communication. The position offers a salary range of $79,400 - $135,000 depending on qualifications and experience.
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