Digital & IT Senior Analyst - FSC

The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations.

Requirements Gathering:
Interviewing stakeholders to document what a business needs to solve a specific problem.

Process Modeling:
Mapping out current "as-is" workflows to identify bottlenecks and designing improved "to-be" processes.

Data Analysis:
Interpreting complex data sets to spot trends, risks, and opportunities for cost savings or revenue growth.

Stakeholder Communication:
Acting as the "translator" between non-technical business leaders and technical teams (like IT or developers) to ensure everyone is aligned.

Solution Validation:
Testing and monitoring new systems or processes to ensure they meet the originally defined requirements and objectives.

Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provides guidance to project resources within and across multiple teams as needed.

Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function.

Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.

Communicates decisions & formalizes recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate.

Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors.

Manages own priorities and provides direction, guidance and mentoring to team members.

Delivers multiple solutions while managing conflicting priorities and resources.

Conducts knowledge transfer and/or cross training with team members.

Empowers and encourages team members to provide feedback on ideas that deliver quality solutions.

Ability to travel as needed.

Available to provide after-hours technical support as needed.

• Application Programming
• Software Support
• Database Administration
• PC Support
• LAN/WAN Support
• Help Desk
• Engineering Systems
• IT Security
• Business Systems (MSS, JDE, SAP or similar)

Bachelor's degree in computer science, information systems, or related area (or international equivalent).

4+ years related IT experience.

Analytical/Critical Thinking:
Dissecting complex issues and formulating logical, data-backed solutions.

Technical Proficiency:
Depending on the role, this includes SQL, data visualization tools (Excel, Power BI), and process modeling software.

Soft Skills:

Strong negotiation, active listening, and the ability to explain technical concepts to business audiences.

Project Management:
Organizing timelines, managing scope, and keeping projects on track (Agile, Dev Ops).

Excellent written and verbal communication and collaboration skills.

Strong interpersonal skills, relates well with all levels of the organization.

Demonstrated leadership aptitude, learning agility, and adaptability.

Demonstrated ability to lead teams and manage projects effectively.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Parker is an Equal Opportunity and affirmative action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. citizenship, permanent residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(Minority / Female / Disability / Veteran / VEVRAA Federal Contractor)

If you would like more information about equal employment opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission.