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Technical Support HelpDesk/Support

Strategic Customer Success Manager - Public Safety SaaS

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Axon Enterprise
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 67500 - 108000 USD Yearly USD 67500.00 108000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Manager to enhance customer experiences using Carbyne's technology. The role involves managing operational activities to ensure contracts are fulfilled and serving as the primary escalation point for incident reporting. Ideal candidates will have proven SaaS experience, strong client-facing skills, and be comfortable engaging with customers regularly. This position offers a competitive salary and a variety of benefits, including discretionary time off and fitness programs.
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