ITIL Process Architect — Federal ITSM & Service Improvement
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, IT Consultant, Systems Analyst
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services Company, is seeking an ITIL Specialist, Mid located in Lansing, Michigan. The role involves leading the design and implementation of ITIL-aligned service management processes. Ideal candidates should have 4-7 years of relevant experience in IT service management and must hold a current secret security clearance.
Responsibilities include analyzing ITSM processes, developing documentation, and defining KPIs. The position emphasizes continual service improvement within a federal IT environment.
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