System Analyst

Lansing, Michigan System Analyst #1057987

This position functions as part of an Agile team with heavy understanding and usage of the Azure Dev Ops tool as part of the required skillset. The System Analyst 3 is responsible for gathering, documenting, and testing clear, unambiguous business requirements from the client. Understanding the business requirements thoroughly in order to communicate business needs and system functionality to technical and non‑technical stakeholders, project team members, and the user community.

The System Analyst serves as the Scrum Master on projects and coordinates with the PMO’s Project Manager for artifacts/documentation needed on our projects.

The System Analyst is responsible for working with the project team and stakeholders to examine existing and future‑state business processes, data, and systems. This information is used to guide the gathering of business requirements and executing test cases as they relate to the desired system functionality.

• Gather, analyze, and document business and functional requirements.
• Develop process flows, use cases, and user stories with clear acceptance criteria.
• Translate business needs into technical specifications for development teams.
• Create test plans, test scenarios, and detailed test cases based on requirements.
• Execute functional, integration, and regression testing; log and track defects.
• Support User Acceptance Testing (UAT) and coordinate with business partners.
• Validate that delivered solutions meet documented requirements and quality standards.
• Collaborate with developers, project managers, and business stakeholders to clarify requirements and resolve issues.
• Assist with system demonstrations, training materials, and production validation.
• Ensure documentation remains accurate and updated throughout the project lifecycle.

• 3+ years experience as a Business Analyst (both BA and QA experience required).
• 3+ years experience as a Quality Assurance Analyst (both BA and QA experience required).
• 3 years Azure Dev Ops or similar tool knowledge (e.g., JIRA).
• 3 years understanding of BA, QA, and DEV roles/responsibilities.
• 3 years experience with as‑is/to‑be processes and content creation.
• 3 years experience creating product roadmaps.
• 3 years familiarity with Project Management Methodologies/Agile.
• 3 years adept with using BA/QA tools such as FIGMA and Visio.

• Medical and Dental (company pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% of salary match