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IDR Gateway Support Specialist
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-04
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is hiring a Technical Support Analyst in Lansing, Michigan. This role involves providing intermediate-level customer support for IDR Gateway sign-up, sign-in, and user management activities across multiple channels.
The ideal candidate should have at least 3 years of customer service experience, excellent communication skills, and the ability to maintain attention to detail while resolving customer issues. U.S. citizenship and the ability to obtain a Public Trust clearance are required.
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