Business Analyst

Business Analyst

Location:

Lansing, MI

• Stakeholder Engagement & Communication
  • Facilitate meetings with business stakeholders, technical teams, and external consultants.
  • Act as the primary point of contact for field consultants regarding application issues.
  • Communicate issue status, resolutions, and updates to relevant stakeholders.
• Operational & Technical Liaison
  • Manage and prioritize operational support requests and enhancement tickets in Azure Dev Ops.
  • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
  • Translate business needs into clear, actionable technical requirements.
• Leadership & Team Coordination
  • Lead and mentor a team of business analysts.
  • Delegate tasks effectively and ensure alignment with project goals.
  • Facilitate and lead requirement-gathering sessions with both business and technical teams.
• Documentation & Knowledge Management
  • Maintain comprehensive documentation on the project SharePoint site.
  • Ensure all process changes and decisions are well-documented and accessible.

• 4 + years of proven experience as a business analyst.
• 2 + years of experience working with grant management systems or government-funded programs.
• Strong understanding of the software development lifecycle (SDLC).
• Excellent communication, facilitation, and interpersonal skills.
• Leadership capabilities in cross-functional team environments.
• Proficiency with tools such as Microsoft SharePoint, Azure Dev Ops, and Microsoft Office.