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Entry-Level Federal IT Service Desk

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 28695 - 36162 USD Yearly USD 28695.00 36162.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company, seeks a Junior Customer Service Representative to provide entry-level IT support within a regulated government environment. You will log incidents, perform basic troubleshooting, and assist users with password resets and account access under supervision.

The role requires an Associate’s degree in IT or related field, 0–3 years of service desk experience, familiarity with ITSM tools, and the ability to obtain a SECRET clearance and U.S.

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