Director, Tech Operations & IT Service Delivery
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-20
Listing for:
Role, Inc.
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Specialist
Job Description & How to Apply Below
Role, Inc. seeks a Director of Technology Operations & Service Management to lead enterprise technology operations and ITSM, overseeing Level 2 support, incident response, and governance.
The role partners across Infrastructure, Engineering, Security, Workplace Technology, and vendors to ensure reliable, secure services aligned with business goals. The ideal candidate brings ITIL certification and 7+ years in IT Operations or Service Management, with 5+ years leading teams and a track record of
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