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Software Deployment Specialist

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    Technical Support, IT Support, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below

Must Have's:

  • Agilent OpenLAB CDS 2.x & Chromatography Systems Support
  • Hands-on experience with Agilent OpenLAB CDS 2.x, chromatography data systems, instrument onboarding, troubleshooting, and support in a regulated laboratory environment.
  • AIC Build, Deployment & Technical Troubleshooting
  • Experience building, deploying, and supporting Agilent Instrument Controllers (AICs), resolving deployment issues, and assisting with laboratory migrations and instrument connectivity.
  • Computer System Validation (CSV) / IQ-OQ Documentation
  • Strong experience preparing and executing IQ/OQ documentation, validation test scripts, lifecycle documentation, and supporting compliance activities in regulated environments.

The Software Deployment Specialist will be responsible in support of the global enterprise Agilent OpenLAB CDS Project. They will be responsible for building and deploying AIC's, system lifecycle documentation, supporting lab migrations, and assisting with connecting and troubleshooting instrument onboarding.

Core responsibilities include:
  • Build and deploy AIC computers located at Client's Rahway and West Point sites (on-site support) and remote support for other Client sites.
  • Complete validation or qualification (IQ/OQ) documentation for Client review and approval.
  • Complete comprehensive checklist / test script.
  • Resolution of AIC build-related issues.
  • Interact with Client project core and extended teams, attending meetings as necessary.
Required skills/experience:
  • 2+ year experience in the use or supporting of chromatography data systems and instrumentation in a regulated environment
  • Preferred experience in the use or support of Agilent OpenLAB CDS 2.x chromatography system and instruments
  • Excellent written and verbal communication skills, ability to mediate between technical teams and business end users
  • Ability to travel to Rahway and West Point, as necessary, for on-site efforts
  • Previous experience using JIRA, Xray/Vera, and Service Now are a plus.
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