Physical Damage Appraiser

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team.

• Inspect damaged automobiles.
• Develop information regarding repair costs.
• Negotiate repair cost agreements.
• Evaluate practicality of repair and options for settlement of claims.
• Maintain an understanding of current automobile construction and repair techniques, ensuring compliance with statutory requirements, including the appropriate use of aftermarket parts.
• Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions.
• Develop and participate in required communication with vehicle owners regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.
• Work toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Handle investigations by phone, mail and on-site investigations.
• Willing to travel and be temporarily reassigned for catastrophe duty upon request.

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years working as a physical damage appraiser.
• Knowledge of CCC software preferred but not required.
• Above average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Possess a valid driver’s license.

• Competitive base salary.
• Matched 401(k) and fully funded pension plan (once vested).
• Bonus programs.
• Generous paid time off including holidays, vacation days, personal time, and sick leave.
• Structured training program and employee mentoring.

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.