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Area Manager, Management Operations Manager

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Veolia | Water Tech
Full Time position
Listed on 2025-12-12
Job specializations:
  • Management
    Operations Manager, Business Management, Corporate Strategy
Job Description & How to Apply Below

About the Opportunity

We're seeking an experienced Area Manager in CSM to lead a team of skilled Account Managers who serve as trusted technical advisors to customers across diverse industries. You'll be more than a sales leader – you'll be a strategic business partner developing high‑performing teams while delivering advanced chemical water and process treatment solutions in X industry that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What

You’ll Do
  • Team Leadership:
    Hire, coach, develop, and lead a team of Account Managers specializing in Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.
  • Technical Excellence:
    Demonstrate expertise in chemical water and process treatment applications and coach your team in technical competency and problem‑solving skills.
  • Strategic Growth:
    Drive revenue growth by leading targeted sales campaigns and securing new, recurring, profitable business opportunities for consistent year‑over‑year growth.
  • Value Creation:
    Implement Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value.
  • Performance Management:
    Achieve annual revenue targets and key metrics around margin, pricing, profitability, and account retention.
  • Business Development:
    Collaborate on strategic growth plans and maintain healthy sales funnels across your team's territories.
  • Safety Excellence:
    Ensure team works safely at all times, following all EHS policies and procedures.
Qualifications

What We’re Looking For

Education & Experience
  • Bachelor’s Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical). 15+ years of direct experience in the field and water treatment industry also qualifies; high school education is required.
  • Chemical water and process treatment experience.
  • 5+ years of leadership experience with demonstrated success in team development, revenue growth, and customer relationship building.
  • Experience with consultative selling and technical solution development.
  • Valid driver’s license and willingness to travel.
Key Characteristics
  • Leadership excellence with proven ability to hire, develop, and lead technical teams.
  • Strong coaching skills and inclusive leadership approach.
  • Deep knowledge of customer industries (HPI, CPI, Power, F&B, C&I and more) with strong business acumen.
  • Excellent communication and relationship building abilities.
  • Superior time management and prioritization skills in fast‑paced environments.
  • Ability to recognize team achievements and foster collaborative environments.
  • Openness to continuous learning and professional development.
What Success Looks Like
  • Build and lead a high‑performing team of Account Managers who excel in technical competency and customer service.
  • Achieve area revenue and margin targets while maintaining strong account retention.
  • Develop team members who can independently manage complex customer relationships and technical solutions.
  • Drive market share growth through strategic planning and competitive business wins.
  • Foster an inclusive team environment that supports continuous learning and professional development.
Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

This position includes leadership development opportunities, incentive compensation eligibility, and team assignment opportunities.

Ready to advance your leadership career while making a difference in water treatment and sustainability? Apply today!

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Benefits
  • Medical, Dental, & Vision Insurance starting day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(…
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