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Senior Program Manager — Customer Experience
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-02-14
Listing for:
Rover.com
Full Time
position Listed on 2026-02-14
Job specializations:
-
Management
Program / Project Manager, Operations Manager
Job Description & How to Apply Below
A leading pet care service provider in Michigan is seeking a Project Management Lead to enhance customer satisfaction and agent experiences. The ideal candidate will have over 5 years of experience focusing on customer-centric growth and strong analytical capabilities. Responsibilities include leading programs, coordinating cross-functional teams, and mentoring new members. This role features a competitive salary, flexible PTO, and a unique work culture, including dog-friendly policies.
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Position Requirements
10+ Years
work experience
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