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Program / Project Manager Operations Manager

Global Operations Excellence Lead - AI-Driven Service

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: American Express Global Business Travel
Full Time position
Listed on 2026-02-18
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading travel management company in Michigan seeks a strategic leader to enhance operational excellence and service delivery. This role focuses on optimizing service through AI analytics, communication leadership, and program management. Ideal candidates will have experience in operations management with a strong background in AI applications and project management skills. You will drive employee engagement initiatives and maintain a positive culture while establishing frameworks for quality service delivery.

Compensation includes a competitive salary and benefits.
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