Site Manager – Automotive

TRIGO Global Quality Solutions has several immediate openings for a Site Manager position to support the Dundee and Trenton, MI area.

Ensure client overall satisfaction by addressing their needs quickly and effectively

Optimize site performance and efficiency

Organize & coordinate teams at site level to fulfill jobs/work orders, manage the site teams and ensure good social climate on the site/sites

Prepare sites and teams for Technical resource requirements

Support and contribute to the company Quality Policies & QMS

Responsible for managing performance to meet all customer required KPIs

Either GM/Director of Operations/Regional Manager

Be the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships, (incl. support to claim management)

Ensure clear and transparent communication to the client

Develop business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and/or negotiation)

Provide the sales teams with site information on new client opportunities and insight for the quotations

Monitor competition (services, prices, etc.) at the site level

Develop and maintain positive relationship with all 3rd party supplier representatives

Estimate job/mission costs as accurately as possible

Manage space allocation and maintain physical facility as required

Monitor the region's financials to ensure progress toward set organizational goals

Monitor region's contracts/missions for proper documentation/information

Provide quality inspection and auditing results with suggestions and counsel from the customer quality manager using measuring tools and record of data

Provide all required information for contracts, traceability and instructions are well documented, on time, with up-to-date information

Ensure all operational management tools, and monitoring tools are up-to-date, with accurate information

Ensure compliance with established KPI's

Implement continuous improvement to optimize services provided and site efficiency

Demonstrates commitment to reduce the risk of workplace accidents

Comply with local, customer and company Health & Safety legislation, laws, and policies

Mitigate nonconformance risk at site

Ensure staff availability and qualifications to perform the jobs

Develop, retain, and manage teams

Partner with recruiting to maintain proper levels of staff, considering turnover and new business

Motivate employees to perform job tasks that meet or exceed the customer and company expectations

Partner with Human Resources for counseling's and disciplinary actions at site

Analyze technical requirements for customers jobs (existing or upcoming)

Identify technical resources when needed to anticipate and fully address client needs

Support development of technical expertise at the site level

Ability to read blueprints, automated measuring equipment, and factory flow as required

Any other duties as assigned

Full proficiency in local language

Proficiency in English

Computer skills – Microsoft Office (basic Microsoft Excel and PowerPoint proficiency) and Outlook

Work Instruction Writing

Communication (written and verbal to customers and employees), organizational, interpersonal, and time management skills

Attention to detail and job diligence

Proven ability to manage projects to successful completion

Other Industry specific software experience preferred, but not required

Ability to travel as required (up to approx. 50%)

Global team spirit

Team player

Caring for people

Open-minded

Reactive

Resilient to pressure

Rigorous

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Daring

4+ years of work experience in automotive and/or manufacturing

Operational/Quality background with overview capabilities

Management responsibilities (operational and staff management)

Exposed to client relationships

ISO and relevant quality experience required

Bachelor's degree in Business Management or related field preferred or equivalent work experience

Founded in 1997, TRIGO is a…