State Administrative Manager

At the Michigan Department of Lifelong Education, Advancement, and Potential, we are focused on improving opportunities and outcomes for Michigan residents from preschool to postsecondary. From connecting more families with quality child care and pre‑K programs to making it more affordable to earn a skill certificate or college degree, we are helping more people make it in Michigan.

MiLEAP was created by Governor Whitmer in July 2023 and is the newest department in the State of Michigan. Visit Michigan.gov/MiLEAP to learn more about our work and consider applying to join a team working to make Michigan a better place to grow up, learn, live, work, and play.

This position serves as the administrative manager of the Our Strong Start Unit, leading statewide strategies to expand Michigan’s licensed child‑care provider network by reducing barriers to licensure, improving access in high‑need areas, and strengthening the provider onboarding experience. The role provides initial business sustainability support to promote long‑term provider retention, focusing on financial viability, operational efficiency, and reducing administrative burdens.

The manager oversees program operations, including design, implementation, evaluation, continuous improvement, and policy development, while also building and maintaining key stakeholder partnerships and supporting division and bureau leadership on special projects. The manager supervises the work of Our Strong Start Navigators and Departmental Technicians to ensure alignment with licensing requirements and efficient, accurate processing. Additionally, the manager leads efforts to streamline licensing processes, address system gaps, improve cross‑functional coordination, and ensure high‑quality data and analysis to inform program improvements and evidence‑based decision‑making.

Qualifications:

Possession of a bachelor’s degree in any major and four years of professional experience, including two years equivalent to the experienced level or one year equivalent to the advanced level. Specific information on the education and experience required for the position is in the job specifications for the State Administrative Manager class.

Please attach your resume, cover letter, and applicable official transcripts to your application.

An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and/or letterhead), Registrar’s signature, and date. A transcript with these requirements, with the stamp “Issued to Student” is accepted as an official transcript. Unofficial transcripts will not be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with “Student Copy,” and (3) a transcript that is labeled as “Unofficial.”

The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached.