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Collections Team Lead — Coaching Escalations

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: First National Bank of America
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Collections Team Lead — Coaching, Performance & Escalations
First National Bank of America is seeking a Collections Supervisor in Lansing, MI. The ideal candidate will lead a fast-paced team, ensuring exceptional performance and customer service. Responsibilities include coaching team members, handling difficult calls, and collaborating on new initiatives. Candidates should demonstrate strong motivational skills and proficiency in Microsoft Office. Benefits include medical coverage, discounted childcare, and a 401(k) plan with employer match.
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