Cluster Head Middle Mile - Delhi
Listed on 2026-07-10
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Management
Operations Management, Program / Project Manager
About the Team
Being part of Meesho’s Fulfillment and Experience (F&E) team as Cluster Head MM will put you at the cockpit of our ever-burgeoning rocketship, where you directly shape the experience of the country’s next billion e‑commerce users. We are an eclectic mix of 100+ professionals with diverse skills ranging from operations and support, supply chain, analytics, and first‑principles problem solving.
About the RoleAs Cluster Head MM – Delhi, you’ll own the onboarding and training of partners and manage operations for the entire Delhi cluster. You’ll drive key operational metrics by regularly visiting facilities in cities across your area, identify gaps, provide recommendations, and work with stakeholders to achieve team goals.
What You Will Do- Own the onboarding and training of new partners for Middle Mile operations
- Identify and onboard new partners onto the network on an ongoing basis
- Track and own the performance of different partners in your cluster
- Visit facilities to conduct audits and resolve operational gaps
- Ensure compliance with operational processes
- Own and drive key operational metrics end-to-end and achieve performance targets
- Graduate or Post Graduate degree in any discipline
- 3–5 years of work experience in the e‑commerce logistics domain, preferably in Middle Mile operations
- Experience in partner onboarding and training in Middle Mile and sorting operations
- Experience of having worked in Jaipur or other areas of Rajasthan in a similar capacity would be a plus. Experience in control tower and field operations is also a plus.
We offer competitive compensation – both cash and equity – tailored to the role, experience, and skills. Benefits include extensive medical insurance for employees and families, a holistic wellness program (Mee Care) covering physical, mental, financial, and social wellness, generous leave policies, parental support, retirement benefits, and learning and development assistance. Flexible benefit plans, relocation assistance, and salary advance support are also available.
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