Manager in Training

Drive & Shine Captain-Store Manager Job Description / Responsibilities

Total Comp: $100K+ (Base Salary and profit sharing included)

Lead the Team. Own the Experience. Grow the Business.

Drive & Shine is seeking a high-energy, people-first leader to manage one of our retail locations. As a Store Manager (also called “Captain”), you’ll lead the entire site — from customer service and sales to staffing, scheduling, and operational excellence. This is a hands‑on role designed for a service‑minded professional who thrives in a fast‑paced, team‑driven environment.

We’re not just looking for a manager. We’re looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience.

We hire people who are HUNGRY | HUMBLE | SMART

• Lead all operations within your Drive & Shine location
• Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit
• Coach team members daily and conduct regular formal reviews
• Set and manage labor goals, team schedules, and budget targets
• Ensure equipment is functioning properly and proactively manage repairs and maintenance
• Maintain inventory and proactively order supplies to avoid downtime
• Deliver exceptional service and “wow” experiences for every customer
• Keep the facility spotless — clean, organized, and guest‑ready always
• Handle customer concerns and feedback with professionalism
• Communicate clearly with executive leadership (COO/CEO) on progress and priorities
• Foster a culture where every team member feels valued and motivated to grow

• Car Washes or Automotive Services
• Retail Multi-Unit Management (convenience, big box, quick service)
• Restaurants and Hospitality Chains
• Sales‑Driven Consumer Service Brands

• Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments
• Stand and walk for extended periods of time
• Lift and/or carry 25 to 35 pounds regularly
• Grip, grasp, or twist using hands and wrists regularly
• Stack, reach, and load items above head height
• Work a ten‑hour shift, if required
• Bend, crouch, and crawl to perform job duties frequently
• Understand hazardous communication and safety information
• Monitor quality of work through visual inspection, if required
• Understand directions for machine operation
• Basic computer skills to log information as needed

• 5+ years of experience leading teams in retail, service, or restaurant environments
• Skilled in recruiting, training, and building high-performing teams
• Strong track record of achieving sales goals and delivering on KPIs

• Willing to work side‑by‑side with your team daily
• Able to multitask, prioritize, and stay calm under pressure
• Thrive in a high‑volume environment (up to 2,000 cars per day)

• Passionate about helping others succeed
• Committed to creating a clean, organized, customer‑first culture
• Take ownership like it’s your name on the building

• Competitive salary with performance‑based bonuses
• Paid vacations and holidays
• Medical, dental, and vision insurance
• 401(k) plan
• College education assistance
• Profit sharing
• A company culture that values hustle, promotes from within, and supports leaders at every level

We believe in leading from the front, creating opportunity through service, and building teams that feel like family. As a Captain, you don’t just run a store — you set the tone, build the culture, and drive the success of your location.

Drive & Shine, LLC is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.