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Director of Client Services Retention

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Sedgwick
Full Time position
Listed on 2026-07-23
Job specializations:
  • Management
    Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 103000 - 120000 USD Yearly USD 103000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Director of Client Services: Growth & Retention

Sedgwick is seeking a senior Client Services professional in the Lansing, MI area to develop account management strategies, retain clients, and grow revenue for jumbo programs. You will oversee multiple staff, coordinate renewals, and drive service enhancements while liaising with internal departments.

The ideal candidate brings extensive experience in account management or adjusting, strong leadership, and a track record of improving client satisfaction through strategic program management.

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