Planner​/Scheduler​/Maximo Manager

JLL Overview

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Line:
Facilities Management

Location:

Lake Orion, MI

Employment Type:

Full-Time

The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.

• Leadership & Team Management – Lead and develop facilities staff to deliver expected service levels within prescribed budgets.
• Leadership & Team Management – Manage work assignments for building technicians, vendors, and contractors.
• Leadership & Team Management – Provide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skills.
• Leadership & Team Management – Address employee performance issues promptly and effectively.
• Leadership & Team Management – Pursue training resources to improve team capabilities and technical competencies.
• Operational Excellence – Oversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectations.
• Operational Excellence – Perform daily facility inspections and coordinate outstanding projects with operations team.
• Operational Excellence – Manage contractor activities on-site, ensuring compliance with all JLL and client policies.
• Operational Excellence – Oversee overall service delivery of contracted services and vendor management programs.
• Operational Excellence – Ensure all safety, compliance, and service delivery standards are met consistently.
• Client & Stakeholder Management – Ensure client satisfaction by providing seamless interface between client real estate organization and facilities operations.
• Client & Stakeholder Management – Interface directly with building occupants and tenants to resolve site issues.
• Client & Stakeholder Management – Manage client expectations through leadership, responsiveness, and creative problem-solving.
• Client & Stakeholder Management – Provide lead role in monitoring and increasing customer satisfaction.
• Client & Stakeholder Management – Collaborate with JLL teams on lease administration and tenant coordination.
• Financial & Reporting Management – Prepare and manage monthly operating budgets and forecasts.
• Financial & Reporting Management – Complete monthly variance reports and analyze budget performance.
• Financial & Reporting Management – Recommend capital improvements and prepare operating budget reports.
• Financial & Reporting Management – Oversee monthly, quarterly, and annual reporting requirements based on client needs.
• Financial & Reporting Management – Complete all facilities-related reports accurately and on time following client record-keeping policies.
• Performance & Compliance – Follow annual performance plan and accomplish Key Performance Indicators per client Performance Agreement.
• Performance & Compliance – Ensure compliance with JLL and client audit standards.
• Performance & Compliance – Implement and maintain JLL and client safety programs.
• Performance & Compliance – Share innovations and best practices with JLL Facilities Management teams.
• Performance & Compliance – Maintain knowledge of standard business and…