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Associate, Marketing Solutions

Job in Lansing, Ingham County, Michigan, 48901, USA
Listing for: Concentrix
Full Time position
Listed on 2026-07-10
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing, Marketing Communications
  • Sales
    Marketing Communications
Job Description & How to Apply Below
Position: Associate, Marketing Solutions (*)

Associate, Marketing Solutions (*)

The Associate, Marketing Solutions is the primary contact with automotive dealer contacts within an assigned region/zone. Performs sales, marketing, and consulting functions via telephone and computer to develop, implement, maintain and grow assigned Dealer marketing and customer attainment and retention goals.

Essential Responsibilities:

  • Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen
  • Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals.
  • Ability to meet / exceed assigned daily, monthly, yearly goals.
  • Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.
  • Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment.
  • Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement
  • Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes.
  • Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.
  • Continuously refine dealer strategy through ongoing communication reviews and performance discussions.
  • Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement
  • Maintain accurate and detailed dealer records, including communications, campaign activity, and performance tracking with CRM tool
  • Review and approve dealer communications to ensure brand alignment, quality standards, and program compliance.
  • Implement quality control process for marketing materials, dealer selections and dealer originated copy.
  • Assist in the resolution of data issues.
Essential Qualifications

Education/Knowledge:

  • Bachelor's degree (BA or BS) in Marketing/Communications and 1-3 years of experience in sales, marketing, and customer service.

Experience / Skill:

  • Must be able to write reports and business correspondence and can effectively present the information to management or customers.
  • Ability to perform effectively within a team environment is a must.
  • Ability to work well under pressure, meet deadlines and handle multiple projects is essential.
  • Must be able to work with all levels and backgrounds in a diverse workforce.
  • Proficiency in Microsoft Office specifically including Word, Excel, and Outlook.
  • Desired skills include experience with sales, direct marketing, and creating/implementing marketing plans.
Position Requirements
10+ Years work experience
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