BOLD Lansing Coordinator

The City of Lansing's Office of Financial Empowerment Division, within the Department of Economic, Development & Planning, is seeking a BOLD Coordinator to manage all day-to-day aspects of the Lansing SAVE program and assist with setting strategic direction for the program by developing goals, objectives, and identifying the means to meet them. This position will also oversee community outreach and marketing efforts that may include hosting events at schools, recruiting volunteers, direct mail, email, telephone calls, hosting “office hours”, and/or other methods.

• Hours: 40 Hours, includes some evening and weekend hours, when needed.

This is a CONTRACT Position (temporary, part-time, and “at-will”) with the City of Lansing. It may be terminated by either the City or the Contract Employee at any time, with or without cause, upon written notice to the other party.

Contract will expire on June 30, 2027 (End of City of Lansing Fiscal Year), unless terminated earlier. Renewal of contract will be determined by Department Leadership.

• Bachelor’s degree in Finance, Accounting, Economics, Social Work, Marketing, Education, or related field, highly preferred.
• Two (2) years or more of work experience in an office setting, highly preferred.
• Two (2) years or more of work experience in non-profit, community development, and/or community engagement.
• A background in one or more of the following:
  Accounting, Finance, Education, Economics, Social Work, Social Service Delivery, Marketing, Teaching, Nonprofit, Community and/or Stakeholder Engagement (both training and experience in these industries will be considered).
• A combination of education, training, and experience may be considered.
• Experience in event planning, whether as an employee or a volunteer.
• Experience in fundraising events, activities and/or campaigns.
• Experience in project management and recording, reporting on status to goals (what has happened) and strategy (what will happen next).
• Advanced proficiency in MS Excel, particularly in tracking data to outcomes.

• Manages all day-to-day aspects of the Lansing SAVE program; implements and evaluates changes to improve program results, operations and efficiencies; determines and implements (upon approval) policies, procedures, best practices, priorities and performance standards.
• Collaborates with the City of Lansing Office of Financial Empowerment Division Manager and Municipal Financial Empowerment Program Manager to set the strategic direction for Lansing SAVE program, developing goals and objectives and identifying the means to meet them.
• Oversees all Lansing SAVE and BOLD Lansing community outreach and marketing efforts in order to drive program participation and increase savings rates. This may include hosting events at schools, recruiting volunteers, direct mail, email, telephone calls, hosting “office hours”, or other methods.
• Manages marketing campaign including social media for Lansing SAVE and BOLD Lansing.
• Serves as the first point of contact for all key stakeholders for the Lansing SAVE program and the BOLD Lansing continuum of supports including city agencies, Lansing School District, the financial institution where the Lansing SAVE accounts are held, community groups, non-profit organizations, evaluators, vendors, national stakeholders, and other program partners.
• Plans and hosts BOLD Lansing partner meetings monthly, except for July and December, with at least 5 of the meetings being in-person.
• Combine the Lansing School District and financial institution Lansing SAVE data quarterly at minimum and use to populate the Lansing SAVE Performance Metrics, which include average balance and participation rate disseminated by race/ethnicity, gender, and several other variables. Schedule and conduct Performance Metrics meetings. Use the end of summer / beginning of fall meeting to collaboratively update the annual goals. This process also includes working with the Financial Empowerment Center (FEC – another program of the Office of Financial Empowerment) to review the overlap between FEC clients and SAVE parents, and…