Classification Manager

The Michigan Association of United Ways is a dynamic small team that provides multifacetedsupportto

United Ways across Michigan .Wesupportlocal United Waysthat fight for thehealth,education,andfinancialstability of every person in every community.

Michigan 2-1-1 is a wholly owned subsidiary of the Michigan Association of United Ways. The Classification Manager will be employed by the Michigan Association of United Ways but will report to Michigan2-1-1.

Michigan2-1-1’s Missionistoleverageinnovationthroughastatewide network to connect people and resources for a stronger Michigan. This statewide network is in partnership with 7 regional 2-1-1 centers, utilizing integrated technology and dedicated staff to support connected communities, where all people thrive.

Classification Manager

Statewide Resource Database Director

Full-time;
Salary;
Exempt

Lansing, MI; working primarily remote, with some in-person meetings

The Classification Manager is responsible for maximizing the efficacy of classification of Michigan 2-1-1 resource data and database records. This is accomplished by: evaluating Michigan 2-1-1 classification systems; auditing categorization, indexing, and tagging throughout Michigan 2-1-1 applications; recommending changes to classification and related policies and systems; and providing support to Database Curators in their completion of classification work.

• Maintains Michigan 2-1-1's network custom taxonomy system, and implements taxonomy system changes
• Develops and maintains the resource record tags and structure, as well as implements changes to tags as needed
• Develop custom term search lists (i.e. category-based search) and crosswalks to external systems as needed
• Provides quality assurance of Michigan 2-1-1's classification applications through regular review
• Facilitates indexing-related initiatives and other work, collaborating with other Michigan 2-1-1 departments and leads classification related internal and external communication
• In collaboration with Michigan 2-1-1 Statewide Resource Database Director and Michigan 2-1-1 Statewide Resource Project Manager, informs development of policies and standards
• Facilitates network work groups related to resource classification and participates in monthly Resource Managers Workgroup meetings
• Attends occasional in-person network or industry conferences
• All other duties as assigned

• The position requires knowledge normally acquired through a bachelor's degree in library science or human services related field.
• One (1) or more years of human services or database information systems work-related experience or an equivalent combination of education and experience.
• Knowledge of service delivery systems and government agency and non-profit organizational structure.
• The Inform USA (formerly AIRS) CRS-DC certification is preferred.

• Knowledge of service delivery systems and government agency and non-profit organizational structures
• Familiarity with database systems, techniques and constructs
• Problem solving/critical thinking skills
• Advanced research skills
• Detail-Oriented
• Adaptability
• Ability to work both independently and collaboratively in a team environment
• Customer focused
• A continuous learning mindset
• Ability and willingness to work in predominantly remote (virtual) environment

$60,000 - $72,000, depending upon education and experience, plus a comprehensive benefit package including employer-subsidized medical, dental, and vision insurance, an employer matched 403B, and other benefits averaging an additional 30% of non-salarybenefit. Additional work-lifebenefitsincludegenerousvacationand PTO.

Applicants must be authorized to work for ANY employer in the U.S.A. without sponsorship.

Pleasesubmitresumesandcoverletterviaemailtocareers by no later Monday, June 22, 2026. Subject should read "Classification Manager".