Clinical Liaison

Position Overview

The Clinical Liaison is a member of the Sales & Growth Team, supporting a cluster of health campuses. They develop and manage communications between patients, families, and care professionals to increase admissions from assigned hospitals to local Trilogy Health Services campuses. The Clinical Liaison conducts pre‑admission assessments and aids in establishing eligibility for care at a Trilogy Campus.

• Collaborates with discharge planners to prioritize referrals and identify patients for transition to a Health Center campus.
• Establishes patients’ eligibility for care, communicates closely with families, and interacts with a wide array of staff members from case managers to physicians.
• Conducts pre‑admission assessments to gather clinical documentation and reviews the documentation to ensure they support the insurance requirements for approval.
• Responds immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
• Educates hospital staff about Trilogy Health Services’ clinical capabilities and matches patients to the best‑suited facility and services based on their unique needs.
• Educates patients and family members about services offered and addresses questions and concerns prior to admission, as well as explains the spectrum of available care options.
• Develops relationships within the community on behalf of Trilogy Health Services and its campuses.
• Participates in hospital and ACO meetings to foster deep partnerships with key contacts.

• Associate’s degree or higher.
• 1–3 years of relevant experience preferred related to discharge planning, nursing, case management and/or utilization management.
• Previous experience in a hospital, medical facility, or skilled nursing care setting.
• Valid and unencumbered driver’s license required; ability to pass a Motor Vehicle Record Search and a minimum age of 25 for insurance purposes.

US–MI – Great Lakes Division, MI

• Medical, Dental, Vision Coverage – includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases – enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave – paid time off and fully paid parental leave for new parents.
• Inclusive Care – no‑cost LGBTQIA+ support and gender‑affirming care coordination.
• Tuition & Student Loan Assistance – financial support for education, certifications, and student loan repayment.

As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.