Part Time Animal Shelter Clerk

The Shelter Clerk/Cleaner works with all animals that enter the Benzie County Animal Control Shelter. The Shelter Clerk/Cleaner provides basic care for animals who have entered the shelter due to being stray or being surrendered. The purpose of this position is to be the initial point of contact for the public, answer the phones, work with possible adopters, cleaning and care for the animals.

The Shelter Clerk/Cleaner works under the direction of the Animal Control Director and works as a part-time shelter staff. The Shelter Clerk/Cleaner may serve in an “on-call” capacity.

1. Performs job duties adequately, properly, and in a timely manner; follows personnel and department policies and operating procedures; shows respect, tact, and courtesy in dealings with co-workers and the general public; behaves in a manner that does not obstruct or hinder other employees from completing their duties; acts in a manner that is safe and follows the County’s adopted policies and procedures at all times.

2. Establishes and maintains cooperative relationships with other County Departments, County Offices, residents, and elected officials, community interests, peer agencies, and related interests.

3. Answers the phone and helps people at the front desk. Take messages and complaints and provide them to the Animal Control Director. Follow up as necessary.

4. Set up and maintain files for the Animal Control Department.

5. Perform cleaning duties during the week, weekends, and holidays to ensure a healthy and sanitary environment for animals being housed in the shelter.

6. Post, edit, and share adoptable or lost animals on the Animal Control’s social media platforms.

7. Accept payment, issue receipts, and enter documentation in the computer.

8. Maintain a list of all lost and found animals as well as those people seeking to adopt pets.

9. Must have the ability to use discretion in most situations. Must practice privacy in all situations.

10. Performs a variety of tasks requiring independent judgment.

11. Ability to work a flexible schedule and attend training and meetings as necessary.

12. Show animals to the public for possible adoption and assists the public with adoption and surrenders.

13. Exercises judgment with respect to accuracy, thoroughness, confidentiality, and sensitivity of the information being processed.

14. Performs related work as required.

• Thorough knowledge of controlling/handling individual animal temperament. Have the ability to gain animal confidence when restraining them for transport, grooming, and/or treatment.
• Knowledge of common diseases, their symptoms, and means of transmission.
• Knowledge of materials, methods, and practices used in cleaning operations.
• General working knowledge of the temperament of each animal in the shelter.

• Skill in operating a variety of animal equipment and tools including control pole, lead rope, portable cage, and cleaning apparatus.
• Skill in effectively using office equipment and technology, including computers and related software, and the ability to master new technologies.
• Skill in listening, evaluating, and understanding the needs of customers when matching adoptable animals with the customer.
• Skill in effectively interacting with animals and humans to make reclamation and adoption of animals.
• Ability to maintain and organize records, compile data and prepare comprehensive reports on matters related to shelter operations.
• Ability to restrain animals for procedures performed by technicians or veterinarian.
• Ability to administer oral medications.
• Ability to perform data entry into the computer database and to query the database for information.
• Ability to learn occupational hazards and standard…