Quality Technician

The Quality Technician supports new product/process development and manufacturing through the application of quality engineering techniques. This person will handle multiple projects and tasks throughout product development, product launch and manufacturing. Additionally, this individual will ensure that product meets quality standards consistent with customer and other regulatory requirements. The Quality Associate will represent the organization and interface with the customer on a regular basis.

This role also supports plant activities in customer issues, supplier issues, and initiate corrective actions with an emphasis on process improvement.

• Provide support in adhering to the quality management systems.
• Creating and maintaining company documentation, such as quality documents, procedures and work instructions
• Support Quality team in the APQP process for assigned projects / parts with a cross functional group to review; contracts, drawings, process routings, purchase orders, work instructions and various related production and development plans to achieve all customer quality requirements.
• Determines the metrics/product characteristics that will be inspected with assistance from Quality Engineer/s
• Determines the methods/devices that will be used for inspection with assistance from Quality Engineer/s
• Collaborates with Manufacturing Engineer/s to assess the critical product characteristics that will be measured
• Applies statistical process control (SPC) tools and methods as required
• Assists qualification of new products / launch activities
• Prepares appropriate documentation for product inspection, sample submissions (PPAP, FAI, FMEAs, Control Plans, Check Sheets, Quality Alerts, etc.)
• Conducts/coordinates measurement evaluations and/or tests (FAI, Gage R&R, MSA)
• Lead and participate in Corrective / Preventive Action teams to resolve customer, supplier and production concerns
• Work with appropriate representatives to eliminate defects using tools such as root cause and corrective actions, lean techniques, A3s, counter measures, six sigma, poka-yoke and/or error proofing
• Maintains a working knowledge of government, customer and industry standards and specifications
• Communicate significant issues identified during quality activities and provide recommended process improvements to team and management
• Participate as Material Review Board member to review and establish a timely disposition of Non-Conforming Material and ensure controls are in place to verify any rework performed.
• Ensures that containment activities take place when discrepancies are identified.
• Participate in audits of the Core Processes, implements Corrective Actions and recommends process improvements.
• Support and instruct inspectors as well as create work instructions.
• Trains associates on key characteristics of product to improve awareness of product quality
• Participate in & initiate continual improvement activities
• Complete CDR submissions/uploads and create Certificate of Conformance certs for product.
• Perform quality related activities for ECN/PCR assigned.

Other duties may be assigned.

Quantity of Work The quantity of work produced and the promptness with which it is completed.

Quality of Work The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.

Judgement/Knowledge of Job Knowledge of job, techniques, skills, equipment, procedures, materials, etc.

Attendance/Dependability Punctuality and attendance.

Teamwork/ Attitude Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.

Initiative/Independence The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.

Adherence to Policy Follow quality environmental policies and have knowledge of AS9100 and IS14001.

Adherence to Safety Follow safety procedures, security protocol, and wear proper PPE.

Required High School diploma or equivalent general education degree (GED) and three five years related experience and/or training; or equivalent combination…