Laboratory Support Technician - Detail-Driven

Come Be Part of a Mission that Matters!

The

Come Be Part of a Mission that Matters!

The Laboratory Technician Support team member performs a wide variety of laboratory tasks and experiments. May make detailed observations, analyze data and interpret results. Maintains laboratory equipment and inventory levels for laboratory supplies. May write experimental reports, summaries and protocols. May also be responsible for media preparation in the research and development area, including experiments as required and outlined. May also develop and maintain record keeping for experiments performed.

Performs limited troubleshooting and calibration of instruments. May perform glass washing.

Hours: 1st Shift
- Monday
- Thursday 6:00am - 4:30pm



Essential Duties and Responsibilities :

• The QC Lab Support role is fundamental to the successful, compliant operation of the QC Lab, ensuring technicians have the materials and environment needed for accurate testing.
• Central responsibility for preparing, labeling, and quality documentation of all microbiological media, buffers, and cleaning solutions. This includes accurate weighing, pH adjustment, autoclaving, and log entries.
• Responsible for daily lab cleaning and managing waste streams (regular, chemical, solid biohazard, and liquid biohazard).
• Strict adherence to Good Documentation Practices (GDP), Good Laboratory Practices (GLP), and Aseptic Technique to maintain the integrity of the BSL-2 lab environment.
• Perform daily temperature logging for critical equipment (incubators, refrigerators, freezers), assist with routine preventative maintenance (PM) tasks, perform pH meter calibration, and operate/document use of the autoclave and glassware dishwasher.
• Assist other technicians with basic tasks, submit IT and Facilities support requests, and serve as a designated trainer for new hires on Lab Support core duties.

• Attention to Detail & Documentation:
  Exhibits strong attention to detail to ensure accurate log entries, clear labeling, and compliance with GDP standards.
• Technical & Foundational
  
  Skills:
  
  Demonstrates a willingness to learn and execute fundamental laboratory support techniques, including aseptic practices, weighing materials, operating autoclaves/dishwashers, and managing waste.
• Communication &
  
  Collaboration:
  
  Communicates clearly and effectively to coordinate lab supply needs and report immediate safety or quality concerns to the Supervisor or Manager.
• Performance & Accountability:
  Highly dependable, consistently follows instructions and established procedures (SOPs), and takes responsibility for maintaining the lab’s operational readiness.
• Cultural Fit:
  Demonstrates and lives Neogen’s Pillars of Trust (Openness, Honesty, Credibility, Respect, and Service) in all actions and behaviors. Understands their role and how it contributes to the organization’s success.

• High School Diploma/GED is required.
• No prior experience is required as this is an entry-level position. Prior laboratory or commercial experience with material preparation, cleaning, or precise documentation is preferred.

• Ability to read and comprehend documents such as safety rules, work instructions, and Standard Operating Procedures (SOPs) in English.
• Ability to clearly and legibly record data and initials on logs and forms, which is critical for GDP compliance.
• Ability to communicate clearly (orally and written) with team members and management.

• Ability to perform basic arithmetic (addition, subtraction, multiplication, division) for accurate weighing and dilution calculations when preparing media and cleaning solutions.

• Basic knowledge of computers and operating systems, including the ability to effectively communicate electronically and use portals for submitting support requests (IT,…