Suite Runner | Part-Time | Jackson Field

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer a 360-degree solution set for a collection of world-class owned venues and a client roster that includes influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions. More information at , and follow OVG on Facebook, Instagram, Twitter, and Linked In.

We are looking for talented Premium Suite Runners to follow directions from the F&B Supervisor and deliver a unique hospitality food and beverage service offering for our premium suites. You will be part of a team that strives to exceed expectations.

Due to scheduled working hours, all applicants must be 18+. This is a casual role offering flexible shifts around other commitments, including evenings and weekends. The role pays an hourly rate of $14.00 and is tip eligible.

Part-Time benefits include a 401(k) Savings Plan and 401(k) matching. This position will remain open until April 24, 2026.

Located in the heart of downtown Lansing, Jackson Field is the home of the Lansing Lugnuts and a first-rate baseball facility with seating for over 12,000 fans.

• Assist with setup of food service areas within specific suites and club areas based on pre-orders.
• Ensure all assigned suites are set prior to events based on order communications.
• Organize and prepare events in assigned locations.
• Monitor and maintain food quality.
• Follow company policies and procedures, uphold safety and sanitation standards, and create a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition fulfillment.
• Have full knowledge of food and beverage menu items and accompaniments.
• Supervise the service of beverages to guests, including alcoholic beverages. Check guest IDs to verify minimum age for alcohol.
• Observe guests and respond to additional requests.
• Ensure suites have all necessary serving ware.
• Maintain sanitation, health, and safety standards in work areas.
• Demonstrate excellent attendance as required by the company standard.
• Ensure location equipment is operable and clean prior to start of events.
• Recognize guests who are visibly intoxicated and take appropriate action to cut off alcohol.
• All other duties as assigned by managers and supervisors.

• Ability to communicate clearly, professionally, and respectfully with employees, volunteers, management, and guests to foster a positive, cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to perform basic math functions as they relate to POS transactions, cash reconciliation, and inventory.

• At least 1-2 years of experience in a food & beverage or customer service role.

Oak View Group is committed to equal employment opportunity. We will not discriminate against applicants or employees on any legally protected basis, including veteran status, race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class under federal, state, or local law.