Restaurant General Manager

Qualifications

• High School diploma or GED (some college a plus)
• Two or more years restaurant management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own team in a fast‑paced, dynamic environment
• Excellent problem solving and decision‑making skills
• Use of basic computer programs, i.e. Microsoft Office
• Availability to work +/- 50 hours per week
• Must have good communication skills

• Cultivate a 5‑star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5‑Star Guest experience.
• Manage all areas of restaurant operations.
• Ensuring proper execution of Dunkin'/Baskin Robbins brand standards.
• Maintain a clean and food‑safe environment for our guests and our team.
• Manage controllable cost to ensure restaurant profitability.

• Competitive salary
• Monthly bonus (based on controllable metrics)
• Health/Dental/Vision Programs
• Growth within the company
• Paid vacation time
• Family atmosphere
• Direct deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.