Parts Counter Sales

Job Description

Lafontaine Automotive Group is seeking an experienced & qualified full‑time GM wholesale parts associate.

Position Summary: The Parts Sales Associate sells parts to all available customers over the counter, through the shop or on the telephone. Must present a professional appearance.

• Assist walk‑in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers. Set up orders for daily shipment, delivery or pick‑up.
• Verify “will‑call” and “back‑order” files weekly and return to vendors or stock those items not required. Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive. Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders. Assist with periodic inventory vehicle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers. Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook. Any other duties as assigned.

• Excellent oral and written communication skills.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.
• Ability to use personal computer and applications including word processing and spreadsheet applications.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LaFontaine Automotive Group offers a competitive compensation and benefit package to include:

• Medical, Dental, Vision, Life, paid vacation, and 401k.
• Growth oriented with advancement opportunities.

• Accountability
• Responsibility
• Respect
• Communication
• Teamwork
• Passion

Is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience.